Twice Exceptional Academy Privacy Policy
Last updated: July 1, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from us. We use your information to communicate with customers, process purchases, deliver digital products, respond to customer service requests, prevent fraud, maintain customer accounts, improve our services, and comply with legal obligations.
Purchases
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, what product you ordered)
Email address
Name
Phone number
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. To protect customer data we use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. You can read their privacy policy at https://www.squarespace.com/privacy
Our payment processor, Stripe, will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
We may also use other third-party providers to process information on your behalf for functions such as analytics, email delivery, fraud prevention, or hosting.
Form block submissions
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.
Children's Privacy
Our website is intended for parents, guardians, and educators. We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will delete it promptly.
Taxes
When you make a purchase from us on this website, we use Squarespace as our commerce platform. Squarespace makes use of Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, Product Tax Codes for the items purchased)
Name
Stripe may also receive personal information and process it in accordance their privacy policies.
Marketing emails
With your permission we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.
Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages. We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.
California Privacy Rights
If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to the extent those laws apply to our business. You may have the right to:
Know the specific pieces of personal information we have collected, the sources from which we collected it, the purposes for collecting it, and the categories of third parties with whom we share it.
A copy of the personal information we maintain about you.
Correct inaccurate personal information that we maintain about you.
Delete personal information we have collected from you, subject to certain legal exceptions.
Opt Out of Certain Sharing or Selling. We do not sell your personal information for monetary compensation. If our data practices change in the future in a manner that triggers California opt-out rights, we will update this Privacy Policy and provide any required opt-out methods.
Limit the Use of Sensitive Personal Information. If we collect sensitive personal information in a manner that is subject to the CPRA's limitation rights, you may request that we limit its use as permitted by law.
Non-Discrimination. We will not discriminate against you for exercising any privacy rights available to you under applicable law.
European Economic Area (EEA) and UK Customers
Legal Bases for Processing Personal Data (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another jurisdiction where the General Data Protection Regulation (GDPR) or similar privacy laws apply, we process your personal data only when we have a valid legal basis to do so. Depending on the circumstances, we rely on one or more of the following legal bases:
Performance of a Contract. We process your personal information to fulfill our contractual obligations to you, including processing purchases, delivering digital products, providing customer support, creating and maintaining customer accounts, and communicating with you regarding your orders.
Consent. Where required by law, we process your personal information based on your consent, such as when you choose to receive marketing emails. You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us.
Legitimate Interests. We may process personal information when it is reasonably necessary to pursue our legitimate business interests, provided those interests are not overridden by your rights and freedoms. These interests include operating and improving our website, maintaining security, preventing fraud, responding to customer inquiries, analyzing website performance, enforcing our Terms of Service, and protecting our legal rights.
Legal Obligations. We may process your personal information when necessary to comply with applicable laws, regulations, court orders, tax obligations, accounting requirements, or other legal processes.
If we intend to process your personal information for a purpose that is materially different from the purposes described in this Privacy Policy, we will update this Privacy Policy or obtain your consent where required by applicable law.
Exercising Your Rights
To submit a request regarding your personal information, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before processing your request to help protect your personal information. An authorized agent may submit a request on your behalf where permitted by applicable law. We may require proof of the agent's authority and verification of your identity before fulfilling the request.
Cookie Policy
Our website is hosted through Squarespace, and cookies are utilized to securely serve this website to you. Cookies are small pieces of data that websites store on a device to improve the visitors’ browsing experience by helping websites remember preferences and understand how people use different features. For specific information about the cookies Squarespace uses, visit The cookies Squarespace uses. Cookies are used only when you acknowledge our cookie banner.
Stripe, our payment processor, also uses cookies and other similar technologies, in connection with our site. For more information, please see the Stripe Cookies & Consent Settings Dashboard.
Policy Updates and Contact Information
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If you have questions about this Privacy Policy or how we handle your personal information, you may contact us at:
Twice Exceptional Academy